Cancellation policy
Information about your stay
at the Ursprungs Panorama Hotel Königsleiten
Please feel free to contact us if you have any further questions!
In the event of errors in the prices quoted in the offer, we reserve the right to make adjustments and refer you to the current price list!
In the event of early departure, for whatever reason, we will charge 100% of the holiday price
If you have booked an early check-in, we will charge a fee of €80
If you have booked a late check-out, we will charge a fee of €60 for check-out by 14:00 and a fee of €100 for check-out by 17:00
For late check-outs of more than one hour, a flat-rate charge of €60 per room will be applied as compensation
*For cancellations made within the free cancellation period, we charge a processing fee of €50 for the refund.
Cancellations must always be made in writing and confirmed by us.
Newsletter codes / Promotions
Bookings can only be made via the online system using the relevant code. Codes cannot be combined with other discount offers or vouchers.
It is not possible to apply discount codes to existing bookings.
Codes are only available during the valid period.
- free of charge up to 1 month before arrival
- 80% up to 2 weeks before arrival
- 90% up to 1 week before arrival
- 100% less than 1 week before arrival
Changes to already booked stays can be made free of charge at any time, but must be requested no later than two weeks before arrival.
Take out your travel cancellation insurance online ‘here’: https://secure2.europaeische.at/contract?languageCode=DE&agencyNumber=510474&systemChannelCode=SLK&systemEntryPoint=hospr&productCode=HOSPR:
Tip: You can also take advantage of this option for bookings you’ve already made!